For years I heard stories about people buying from large high street chains feeling dissatisfied with their purchases; products unfit for purpose or left feeling out of pocket by the constant discounting.
When I opened my first shop, I wanted to reinvent this buying experience, helping our customers find the products that they really needed. By sharing knowledge and advice we aim to equip our clients with all the information they need so that they love their room transformations for years to come.
As a small, family owned business the happiness of every customer is personal for me as ultimately it’s my reputation on the line. We take time carefully selecting products for our two showrooms, so that our customers have every opportunity to make their home a place which they can be proud of.
We don’t use misleading sales tactics, false mark-ups or deceptive offers of free fitting; our quotes are transparent and include everything that you require for the job. Our business is built on the foundations of quality, honesty and a personal approach to customer service. Having been in business now for 18 years, our customers who come back time and time again are a testament to this.
If you’d like any information, pop down to see us, give us a call, or write us an email; we’d be delighted to hear from you.
Meet the Team
Starting the business in March 1999 with carpet and upholstery cleaning. Gary has continued to grow ‘Millers’ over the past 19 years, through investment in new products and services reflecting the needs of his customers. His top priority is to put the customer first, and is reflected in the number of fantastic reviews received. Away from work you’ll likely find him pitch side coaching the Carnoustie Panmure youth football teams or keeping himself fit.
Our chief shopper! She has her eyes peeled at all times looking for new products and furniture to sell to our growing customer base. Supporting both showrooms she creates beautiful room sets providing you with ideas for enhancing your home. While also running after their two boys, Brenda is also involved in the Scouts, Claymore Swimming and Carnoustie Panmure youth football.
Joining the Montrose team in 2015, Graeme runs and looks after the store like it is his own. With over 25 years of experience within the furniture industry, he is invaluable to the team. Therefore, if you are stuck on decisions such as; foam vs fibre filled sofas or overwhelmed by the mattress offerings, he is the ideal man to ask advice from. In his spare time Graeme is a keen runner having recently completed his first Half Marathon.
A time served carpet fitter, Derek is now using his knowledge to help us improve the customer journey. All too often the person quoting the job has minimal practical experience, meaning that issues often arise during the installation. We are sure you will agree that he’s more than a friendly face whether he is helping you with an estimate for your carpet, flooring or blinds. Being a true ‘Brechiner’ he likes to cheer on his local football team Brechin City FC.
Asst store manager
Nick was a lovely addition to our team, when we inherited him through the purchase of McIvers in 2014. He is a well known face in Montrose, and enjoys taking the time to sit down with customers to ensure that they feel 100% comfortable with their decisions. At home is a devoted Dad of three and a proud hubbie to Diane, definitely a family man at heart.
Kitchen Showroom Manager
When the news came in that Veronika was to be expecting her first baby a replacement was found in Mark Ritchie and with over 40 years experience in the industry we are loving seeing his designs being put into production. When he’s not being creative in the kitchen he loves a spot of dominoes and watching his favoured team Dundee FC.
Gary’s well loved mum! Liz, worked in the care sector for nearly 30 years before joining the family business. You’ll find her in our furniture & bedroom department, where she can also provide an insight for those seeking functionally assisting products such as motor riser chairs. Away from her work, she loves spending time with her four grand children.
One of the newest additions to the Miller’s squad, Jimmy has been with us for four years already. Having been involved with carpets and flooring for well over 10 years, he’ll help you shortlist options that will be ideally suited to your home. At weekends and evenings you’ll find him coaching the young lad’s football teams at Newtyle & Coupar Angus.
Carpet cleaning technician/floor fitter
Bryan, another long serving member of the company mainly cleans carpets, rugs and upholstery on a daily basis for customers looking to refresh their existing style. He is also on hand to install our ‘click flooring’ orders, having developed his skills working alongside Steve. Rugby is Bryan’s sport, he used to play in his younger days but due to injuries he is now more of a spectator.
Joiner & Blind Installer
Paul came to work for the firm after a long stint with Dundee College where he worked as a joiner, since coming in he is our main fitter for installing bespoke fitted wardrobes and sliding doors, but also gets involved fitting kitchens and window blinds. Paul rarely ‘downs tools’ as he is a keen DIY enthusiast and is always renewing or rejuvenating something around the home for friends & family.